Our Vision: Building a Better Model for MSK Health

Helping Patients Live Healthy and Fulfilling Lives

At Bay State Physical Therapy, we have a simple vision for how musculoskeletal care should be delivered: give patients the best, most convenient options for addressing their conditions quickly and effectively – and, follow that up with life-long support to help them live healthier and more fulfilling lives.

We believe MSK healthcare is broken, and we’re here to help fix it. We believe that our communities and patients deserve a better care model, one that is more than episodic and focused on prevention, with high quality outcomes, and early access to care that doesn’t end with discharge.

This “physical therapy first” approach introduces conservative, evidence-based treatment early on, which helps avoid unnecessary and complex treatments and diagnostics.

The Benefits of a Physical Therapy First Approach

This “physical therapy first” vs. traditional surgery approach has the following benefits:

  • Reduction in wait times to see a provider from 30 days to 1
  • More than 50% lower costs
  • 80% reduction in pain
  • 50% improvement in functional status measures

Reduction in wait times to see a provider from 30 days to 1

More than 50% Cost reduction

80% reduction in pain

50% Improvement in functional status measures

*Based on the Starbucks “Physical Therapy First” Analysis and the Virginia Mason Medical Center/Aetna study

To realize our vision, we are building the largest network of physical therapists and chiropractors in the Northeast and partnering with primary health care providers, orthopedic groups, and health systems to reengineer the “physical therapy first” care pathway.

pt-first care model vs. traditional model

Our vision

benefits to patients

  • Faster time to treatment: 1-5 days vs. 1-2 months
  • Lower cost: unnecessary interventions avoided
  • Higher satisfaction
  • Less reliance on opioids
Model Icon 5

benefits to PCP

  • Increased capacity for high complexity
  • Improved patient access
  • Higher patient satisfaction
Model Icon 7

benefits to orthopedist

  • Able to focus on higher acuity conditions
  • Immediate PT support for patients
Care Model Image

Who We Are at Bay State Physical Therapy

We are the leading provider of outpatient physical therapy in the Northeast, and we’re proud of our reputation for being the regional leader in clinical quality and providing a best-in-class patient experience with 99%+ patient satisfaction.

For 30+ years we have been delivering patient-focused musculoskeletal care to empower patients to achieve their optimal health. Our network of clinics provide high-quality care across the five states of MA, ME, NH, RI, and NY State, helping us serve communities across the Northeast.

Learn more about who we are at Bay State Physical Therapy.